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I purchased Envira Gallery in February of this year to be heavily used in a Festival website. The photos and galleries were a integral part of the design. One of the features I used was tagged dynamic galleries with gallery templates. Allowing be to create a single gallery template and re-use it throughout the website. If I wanted to make a design change, I’d do it in one template and all galleries would have those new changes. This worked fine until a plug-in update on about Aug 31. Then all my galleries no longer displayed.
I’ve been contact with support several times. They’ve confirmed it as a bug introduced in their update. But in nearly three weeks zero progress has been to fix the problem. I was told I had to recreate all my galleries as individual galleries if wanted them to display again. The festival is now over.
Envira will not be used on this website for next years festival. I’ve already purchased NexGen. I don’t like calling out a company in a public support forum. But their lack of a solution was just bad business and poor service.