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Plugin doesn’t work on mobile devices

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I noticed that Intercom widget doesn’t load on mobile phones and iPad devices while on desktop it works without any problems. The issue can be replicated in Chrome’s browser (iPad mode).

I am getting
Uncaught TypeError: Cannot read property 'length' of undefined
which happens on the file https://js.intercomcdn.com/frame.030a0ac4.js

JavaScript breaks on this (unminified version)

function c(e) {
return e.parts.length > 1 && k(e.parts).author.isAdmin
}

Can you help please?

  • This topic was modified 32 minutes ago by kosijer.

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